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Library Celebrates Inventors and Innovators for Black…

February 1, 2022

Largo, Md. – Black history and culture are a programmatic focus year-round at the Prince George’s County Memorial Library System (PGCMLS). […]

Library Receives National Innovation Award for Transformative…

January 21, 2022

Largo, Md. – The Prince George’s County Memorial Library System (PGCMLS) received a national award for innovation from the Urban Libraries […]

La Biblioteca lanza la iniciativa “Inmigrante Orgulloso”

January 11, 2022

Largo, Md. – Apoyar a los más de 200.000 inmigrantes y refugiados que viven y trabajan en el condado de Prince […]

Library Launches “Immigrant Proud” Initiative

January 11, 2022

Largo, Md. – Supporting the 200,000+ immigrants and refugees who live and work in Prince George’s County has long been a […]

How can I download an eBook from…

January 10, 2022

We provide downloadable ebooks and audio books purchased from the third party vendors. You can download EPUB eBooks and PDF […]

How can I download an Overdrive Audiobook?

January 10, 2022

We provide downloadable ebooks and audio books purchased from the third party vendors. You can download WMA Audiobooks and MP3 […]

How can I find out if my…

January 10, 2022

Overdrive provides us with detailed information on Supported Devices at their Device Resources Center pages.

Can you help me to access the…

January 10, 2022

Overdrive provides an excellent Quick Start Guide and detailed information on the different downloadable formats.

How can I access Freegal music downloads?

January 10, 2022

You can log into Freegal Music Downloads using you library card number and your password.

How many songs can I download from…

January 10, 2022

Library users have a weekly download limit of 5 songs. You will be able to keep track of your downloads […]

Which devices can I play the music…

January 10, 2022

The downloads on this site are all in the MP3 format with no DRM. This service will work with any […]

How do I get help to search…

January 10, 2022

With a temporary registration you can access most Online Library resources. The following CANNOT be accessed with a temporary registration. […]

How do I download eBooks, Audio Books,…

January 10, 2022

We provide downloadable content through third party vendors. Vendor help files will often include tutorials, information on how to use […]

How many eBooks, Audio Books, Magazines or…

January 10, 2022

We provide downloadable content through third party vendors. These are the borrowing limit settings. Vendor Borrowing Limit Content Freegal 5 […]

For how long can I borrow a…

January 10, 2022

We provide downloadable content through third party vendors. These are the lending period settings. Vendor Lending Period Lending Period Customization […]

How do I get help to search…

January 10, 2022

For help on any page, click the Help button on the left of your screen. Review the Lists of Other […]

How do I request materials available at…

January 10, 2022

You can: place a hold on an item that is available at another branch and have it delivered to the […]

If PGCMLS does not have an item…

January 10, 2022

MARINA is a free, statewide interlibrary loan system for requesting items your library does not own; MARINA allows you to […]

How do I suggest that PGCMLS buy…

January 10, 2022

Use the Recommend A Purchase form found on the Contact Us page. Please check the Library’s catalog before you suggest […]

Can I place holds online?

January 10, 2022

Yes. When you find the item that you want in our catalog, click the Place Request button on the right side and follow […]

How will I be informed when my…

January 10, 2022

You will be informed when to pick up your holds by telephone or e­mail. You have seven days to pick up […]

What is the charge to hold an…

January 10, 2022

There is no charge to place a hold on an item that is in the PGCMLS collection or that is […]

Can I change the location of my…

January 10, 2022

No. Call your local library to see if you can change the pickup location of your hold.

How can I cancel a hold placed…

January 10, 2022

Log into your patron record and go to the Holds list. You will see the option to cancel holds on […]

I am going on vacation. Can I…

January 10, 2022

You can suspend your holds using My Account through the catalog, or with help from Library staff.

How can I get an item that…

January 10, 2022

If the item is recently released, call a branch to check on the order status of the item. For other […]

If I place a hold on an…

January 10, 2022

No. When you place a hold, you must wait to be notified that the material is available. If an item […]

Can I place holds on DVDs?

January 10, 2022

Yes.

Are there any materials on which I…

January 10, 2022

Reference books are not available for loan, except in special circumstances; they may not be placed on hold.

How long does it take to get…

January 10, 2022

The length of time depends on the number of copies available in the Library System and the length of the […]

Why can’t I renew?

January 10, 2022

The following conditions block renewals: The item has reached its renewal limit. Another customer has requested the title. Your library […]

How will I know when my renewed…

January 10, 2022

If your renewal is successful through the Phone ­In Renewal System, the new due date(s) will be indicated by the […]

Can I renew items if there are…

January 10, 2022

You will not be able to renew items if you have fines of $20.00 or more.

Can I renew items that are late?

January 10, 2022

You may now renew items that are up to three days overdue. Any late fines will be charged to your […]

Can I renew videos and DVDs?

January 10, 2022

Video format materials may be renewed three times if there are no open holds on the title.

How do I renew items?

January 10, 2022

All items will automatically renew three days before they are overdue (up to three renewals if there are no reserves […]

How many times can I renew an…

January 10, 2022

Items Loan Period Renewal Limit Books, Audio books, Magazines & Music CDs 21 days 3* Entertainment DVDs 7 days 3* […]

Why are you changing Cash Procedures

January 10, 2022

The pressing need to improve the security of library branches and for delivery drivers. Efficiency of operations. Reduced staffing requires […]

Will I be able to use the…

January 10, 2022

Yes, unless your account balance is $20.00 or more.

How can I pay for overdue fines…

January 10, 2022

Cash will be accepted at: Hyattsville Greenbelt Spauldings South Bowie Oxon Hill You may pay online from any Library branch […]

I have a very small fine. Do…

January 10, 2022

It is possible to carry up to $20.00 on your library account with no impact. You may always pay a […]

Is there a fee for paying with…

January 10, 2022

No, there is no additional charge to the customer for using a credit/debit card for payment. There is no minimum […]

Can I pay my fines and fees…

January 10, 2022

Yes. We accept Visa and Mastercard payments submitted through our website (Login to My Account). Debit cards with Visa or […]

How do I pay online?

January 10, 2022

It’s very easy: Log into your account. Click the Fines & Fees button. Select the fines or fees you wish […]

Can I choose to pay only part…

January 10, 2022

If you have multiple fines and/or fees on your account, you can choose to select specific charges rather than the […]

How soon after payment is my fine…

January 10, 2022

The transaction is instantaneous with your Library account and will post to credit cardholder accounts within two business days.

Will I get a receipt?

January 10, 2022

After submitting a payment you have the option to print the confirmation statement. Also, a receipt will be automatically sent […]

Can I pay by credit card in…

January 10, 2022

You can pay online through any computer with an internet connection and a browser. It can be done at home, […]

Will library staff be able to help…

January 10, 2022

The Prince George’s County Memorial Library System is strongly committed to protecting the confidentiality of both your personal information and […]

What if I need a refund?

January 10, 2022

Refunds for the replacement cost for lost materials that are paid for and then returned will be accepted for thirty […]

Is my online transaction secure?

January 10, 2022

The Library is using an SSL (Secure Socket Layer) certificate for all online transactions. This is a method of encryption […]

Does the Library save my credit card…

January 10, 2022

No. The Library does not retain credit card information. In order for us to access online payment details to answer […]

What about the privacy of my library…

January 10, 2022

View our Privacy Policy.

How will my credit card statements reflect…

January 10, 2022

Charges and credits will be identified on credit card statements as originating with PGCMLS. Specific information about the materials involved, […]

If I have a problem with a…

January 10, 2022

The Library is responsible for all transaction activity including online payments and credits, assessment and reduction of fines and fees, […]

County Library to Offer Free COVID-19 Self-Test…

December 1, 2021

Largo, Md. – Prince George’s County residents will temporarily have access to free COVID-19 Rapid Self-Test kits through the Prince George’s […]

Prince George’s County Memorial Library to Host…

November 19, 2021

Largo, Md. – As part of the Library’s commitment to ensuring that Prince George’s County residents have equitable access to public […]

Clínicas de vacunación de COVID-19 en la…

November 19, 2021

Largo, Md. – Como parte del compromiso de la biblioteca, de garantizar que los residentes del condado de Prince George tengan […]

Laurel

November 17, 2021

507 7th Street Laurel, MD 20707 Get Directions TTY Tel No. (301) 808-2061

Upper Marlboro

November 17, 2021

14730 Main St Upper Marlboro, MD 20772 Get Directions TTY Tel No. (301) 808-2061

Surratts-Clinton

November 17, 2021

Temporary Address, Davies Unitarian Universalist Congregation: 7400 Temple Hills Road Temple Hills, MD 20748 Get Directions (301) 868-9200 TTY Tel […]

Spauldings

November 17, 2021

5811 Old Silver Hill Rd District Heights, MD 20747 Get Directions (301) 817-3750 TTY Tel No. (301) 808-2061

South Bowie

November 17, 2021

15301 Hall Road Bowie, MD 20721 Get Directions TTY Tel No. (301) 808-2061

Oxon Hill

November 17, 2021

6200 Oxon Hill Rd Oxon Hill, MD 20745 Get Directions TTY Tel No. (301) 808-2061

New Carrollton

November 17, 2021

7414 Riverdale Rd New Carrollton, MD 20784 Get Directions TTY Tel No. (301) 808-2061

Mount Rainer

November 17, 2021

3409 Rhode Island Ave Mount Rainier, MD 20712 Get Directions (301) 864-8937 TTY Tel No. (301) 808-2061

Largo-Kettering

November 17, 2021

9601 Capital Lane Largo, MD 20774 Get Directions TTY Tel No. (301) 808-2061

Hyattsville

November 17, 2021

6502 America Boulevard Hyattsville, MD 20782 Get Directions TTY Tel No. (301) 808-2061

Hillcrest Heights

November 17, 2021

2398 Iverson St Temple Hills, MD 20748 Get Directions TTY Tel No. (301) 808-2061

Greenbelt

November 17, 2021

11 Crescent Rd Greenbelt, MD 20770 Get Directions TTY Tel No. (301) 808-2061

Glenarden

November 17, 2021

8724 Glenarden Parkway Glenarden, MD 20706 Get Directions TTY Tel No. (301) 808-2061

Fairmount Heights

November 17, 2021

5904 Kolb St Fairmount Heights, MD 20743 Get Directions TTY Tel No. (301) 808-2061

Bowie

November 17, 2021

15210 Annapolis Rd Bowie, MD 20715 Get Directions TTY Tel No. (301) 808-2061

Bladensburg

November 17, 2021

Temporary Location: 6527 Annapolis Road Hyattsville, MD 20784 Get Directions TTY Tel No. (301) 808-2061

Beltsville

November 17, 2021

4319 Sellman Rd Beltsville, MD 20705 Get Directions TTY Tel No. (301) 808-2061

Baden

November 17, 2021

13603 Baden-Westwood Rd Brandywine, MD 20613 Get Directions TTY Tel No. (301) 808-2061

Accokeek

November 17, 2021

15773 Livingston Rd Accokeek, MD 20607 Get Directions TTY Tel No. (301) 808-2061

Surratts-Clinton Branch Library Pop-up Location Opens November…

November 8, 2021

Largo, Md. – As part of its ongoing phased reopening efforts, the Prince George’s County Memorial Library System (PGCMLS) announces the […]

Commemorate Native American and Indigenous Heritage Month…

October 28, 2021

Largo, Md. ‒ The Prince George’s County Memorial Library System (PGCMLS) celebrates Native American and Indigenous Heritage Month this November […]

PGCMLS Announces Teentober P.A.D. Initiative to Support…

October 6, 2021

Largo, Md. – October is Domestic Violence Awareness Month and the Prince George’s County Memorial Library System (PGCMLS) Teen Action Group […]

How can I avoid having overdue items?

October 5, 2021

Add email and/or text notification to your library account so you will receive a courtesy reminder three days before your […]

Where can I return borrowed items?

October 5, 2021

PGCMLS materials may be returned to any PGCMLS branch. Book drops are available at all branches for when the library […]

When is an overdue item considered lost?

October 5, 2021

When an item becomes 45 days past due, it is considered lost and the replacement cost of the material is […]

How much are overdue fines?

October 5, 2021

The Library is now fine free and will waive all existing overdue fines from customer accounts. The new “fine free” […]

I lost an item. Can I buy…

October 5, 2021

Replacements or Substitutions will not be accepted In Lieu of Payment. It is very costly and time consuming to add […]

I lost a disc from an audio…

October 5, 2021

Please contact your local library about lost component charges.

I returned an item, but it is…

October 5, 2021

Ask the Circulation staff of the branch library where you returned the item for assistance.

An item I checked out was missing…

October 5, 2021

As soon as you notice the problem, ask the Circulation staff of the branch library where you checked out the […]

I have an overdue item. Can I…

October 5, 2021

If you only have one overdue item and it is less than 45 days overdue, you will not be blocked […]

I owe money. Can I still checkout?

October 5, 2021

Yes, as long as your accumulated balance is below $20.00 and your account is not otherwise delinquent. Delinquent accounts meet […]

I am a child. Can I borrow…

October 5, 2021

A child’s library card can be used to borrow videos from the Juvenile collection. It is blocked from borrowing Adult […]

How long can I keep items?

October 5, 2021

Items Loan Period Renewal Limit Books, Audio books, Magazines & Music CDs 21 days 3* Entertainment DVDs 7 days 3* […]

How many items can I check out…

October 5, 2021

You can borrow up to 75 items.

Can I use a MPower card or…

October 5, 2021

Yes. We can reuse library card numbers from public library systems in Maryland, the District of Columbia, and Northern Virginia […]

Why is it important to update my…

October 5, 2021

It is important to update your library card information when you change your address, phone number, email address or name […]

How do I update my library card…

October 5, 2021

Minor changes such as adding an e-mail address or updating contact information can be processed for customers via “Contact Us,” […]

Why do library cards expire?

October 5, 2021

Library cards expire every three years. Expiration dates and the renewal process provide an opportunity to update contact information, stop […]