Go back to Frequently Asked Questions
As soon as you notice the problem, ask the Circulation staff of the branch library where you checked out the item for assistance.
| Items | Loan Period | Renewal Limit |
|---|---|---|
| Books, Audio books, Magazines & Music CDs | 21 days | 3* |
| Entertainment DVDs | 7 days | 3* |
| Educational DVDs & Television Series | 21 days | 3* |
| Marina Interlibrary Loan Items | 21 days | 1 |
| Interlibrary Loan Items (ILL) | Special | 0 |
You can borrow up to 75 items.
The Library is now fine free and will waive all existing overdue fines from customer accounts. The new “fine free” policy ensures that all Prince Georgians have equitable access to the Library’s resources and services, while eliminating the financial barrier of overdue fines. Customers who previously had outstanding account balances will be able to resume borrowing physical and digital materials and access online library resources.
A child’s library card can be used to borrow videos from the Juvenile collection. It is blocked from borrowing Adult videos.
If a child has possession of an adult’s library card, it is assumed the adult card owner has given permission for their card to be used for any and all checkouts.
If you only have one overdue item and it is less than 45 days overdue, you will not be blocked from checking out.
If you have two or more overdue items, you will be blocked from checking out.
If you have an item more than 45 days overdue, you will be blocked from checking out.
Please contact your local library about lost component charges.
Replacements or Substitutions will not be accepted In Lieu of Payment. It is very costly and time consuming to add the purchased material to the collection. Adding material to the collection involves several departments and many different staff members.
Yes, as long as your accumulated balance is below $20.00 and your account is not otherwise delinquent.
Delinquent accounts meet one or more of the following criteria and are blocked from borrowing until the delinquency is cleared.
Ask the Circulation staff of the branch library where you returned the item for assistance.
When an item becomes 45 days past due, it is considered lost and the replacement cost of the material is billed to the account. If the customer returns this material in good condition within one year of the billing date, the replacement cost of this item will be waived. After one year, the replacement cost will not be waived upon return regardless of condition.